Regional Director, London

Bridge Recruitment Group Ltd

Role: Regional Director

Salary: £60k plus benefits

Job Status: Full Time/ Permanent

Location: London

Vacancy Reference: VR/05325

Role Description:

Bridge Recruitment is proud to partner with a well-established and forward-thinking service provider in the search for a highly capable Regional Director. This is a strategic leadership opportunity for a dynamic, people-focused professional ready to shape operations, build client relationships, and drive growth across a diverse portfolio.

About the Role:

As Regional Director, you will play a critical role in leading and inspiring a team of Senior Operations Managers, Operations Managers, and Site/Contract Managers, ensuring consistent delivery of high-quality, client-focused services across multiple sites.

This role is highly client-facing and commercially driven, requiring a strong leader with the ability to manage budgets, maintain compliance, and build lasting client relationships – while identifying and developing business opportunities.

You’ll be part of the Senior Management Team, contributing to wider company goals including growth, innovation, and continuous improvement.

Key Responsibilities:

• Lead, motivate, and manage a multi-level operational team to achieve service excellence.
• Oversee a portfolio of contracts to ensure delivery meets agreed KPIs, SLAs, budgets, and client expectations.
• Foster strong, strategic relationships with clients through regular site visits, performance reviews, and service development.
• Monitor financial performance including P&L, costs, and margins – taking action to improve profitability.
• Ensure strict compliance with company policies and legal requirements around H&S, training, time and attendance, and operational reporting
• Collaborate with other departments including Finance, HR, Compliance, and Sales to ensure seamless operations.
• Support the business development strategy by identifying growth opportunities within the existing client base
• Drive a culture of accountability, innovation, and continuous improvement across the region.

What They’re Looking For:

• Proven experience in a Regional Director or Senior Operational Leadership role, ideally within facilities management, cleaning, or similar contract-based services.
• Strong commercial acumen with a solid grasp of operational finance and contract management.
• Excellent leadership and people management skills – with the ability to inspire, coach, and develop others.
• Confident communicator and relationship builder at all levels – internal and external.
• Highly organised, results-driven, and proactive in problem-solving.
• Fully conversant with modern operational tools, including reporting software and audit systems (e.g., iAuditor).
• A passion for quality, compliance, and customer service excellence.

What They Offer:

• Competitive basic salary
• Company car or car allowance
• Annual performance bonus
• 25 days holiday + bank holidays
• Pension scheme
• Opportunity to be part of a collaborative and growing business with clear career development paths