Relationship Manager

Droitwich, Worcestershire
Four Squared Recruitment Ltd
Job Title: Relationship Manager
Salary: £32,500 – £36,000 p.a.
Reporting to: Managing Director
Location: Hybrid working considered

About the Role: We are seeking a Relationship Manager to oversee assigned client accounts and supplier relationships, ensuring the successful delivery of services and strategic objectives. This role is focused on maintaining high client retention, managing supply chain governance, and driving profitable growth.

Key Responsibilities:

• Client Management: Act as the primary account manager, ensuring strategic goals are met, services exceed expectations, and client relationships are strengthened.
• Supplier Management: Govern relationships with suppliers, negotiate contracts, and ensure quality standards while reducing costs.
• Business Development: Generate new client and supplier opportunities to drive growth. Attend meetings, presentations, and networking events as required.
• Operational Support: Liaise with the operations team to ensure high service levels, assist with RFI/RFP documents, and contribute to ESG initiatives.

General Duties:

• Provide escalation support for client/supplier issues.
• Analyse performance and identify opportunities for improvement.
• Maintain business management systems and ensure compliance with policies.

Company Values:

• Sustainability, Passion, Integrity, Collaboration, and Generosity.

Package Includes:

• Bonus scheme
• 21 days holiday plus birthday off, additional leave for years of service
• Medical scheme
• Pension scheme

Essential Criteria:

• GCSE English & Maths
• Proven commercial and relationship management skills
• Experience in sales, negotiation, and managing contracts
• Proficiency in Microsoft Office and CRM systems

Desirable:

• A-levels or degree
• Experience in the alternative accommodation industry

This role offers a flexible working environment, with occasional travel required for client and supplier meetings. If you re a proactive, enthusiastic self-starter with a passion for building relationships, please contact Richard at Four Squared Recruitment!