Repairs & Maintenance Manager

City, Cardiff
Niyaa People Ltd
We’re working with a well-established social housing provider in the South Wales who are looking to appoint a Repairs & Maintenance Manager to join their team. This permanent, full-time position offers hybrid working, combining home-based work with office attendance and site visits across the region, overseeing day-to-day responsive services.

This Repairs & Maintenance Manager role is offering:

• Salary in the region of 52 000 per annum, depending on experience.
• Permanent contract working 37 hours per week.
• Hybrid working with flexibility across home, office and site.
• Local government-style pension with strong employer contribution.
• Enhanced annual leave, family-friendly and wellbeing benefits.

Key duties of the successful in this role:

• Leading and managing responsive repairs and maintenance services across housing stock.
• Managing in-house teams and external contractors to ensure service delivery standards are met.
• Ensuring compliance with health and safety, housing standards and regulatory requirements.
• Monitoring performance, budgets and KPIs to deliver value for money.
• Reducing repeat work and improving first-time fix rates.
• Handling escalations, complaints and complex cases in a customer-focused manner.
• Building strong working relationships with internal teams, residents and stakeholders.

Skills needed for the Repairs & Maintenance Manager position:

• Strong experience managing repairs and maintenance services within social housing.
• Good understanding of building maintenance, compliance and housing standards.
• Strong leadership and people management skills.
• Commercial awareness and budget management experience.
• Excellent communication and stakeholder management skills.

Qualifications needed for the role:

• Relevant construction, building or management qualification or equivalent experience.
• Experience managing responsive repairs contracts or in-house teams.
• Knowledge of social housing regulations and compliance requirements.
• Full UK driving licence with access to a vehicle.

If this Repairs & Maintenance Manager role is of interest to you or someone you may know, please reach out via email to (url removed) or call (phone number removed).