Retail Supervisor (16 hrs)

Colnbrook, Berkshire
Deichmann SE

Slough – Retail Supervisor (16 hrs)

Job reference: -037915

Location: 158 High Street, Slough SL1 1JP

Contract type: Full time/Part time – 16 hour contracts available

Start date: Immediately

Purpose: Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Slough store. You will be offered a competitive hourly rate of up to £13.91 per hour + non contractual, hourly sales commission. In return for your hard work, you will be offered fantastic opportunities for growth within your retail career. This is a part time, permanent position contracted to work 16 hours per week.

Ideal Candidate

If you have energy, drive and passion to work in a fast paced, customer facing, retail environment, this is the role for you! You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, stamina to work on a fast paced shop floor and the capacity to work calmly under pressure. You will have previous retail experience and ideally have worked as a supervisor previously.

Key Activities

• Lead and supervise the store team in the absence of the Store Manager.
• Open & close the store, including cashing up and completion of associated administrative duties.
• Offer excellent levels of customer service and have a strong product knowledge.
• Lead by example, recommending and promoting complementary products with each sale.
• Assist management in leading the team to achieve store sales targets and KPIs.
• Support team members as and when required.
• Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
• Process stock deliveries and store transfers.
• Deal with customer queries and complaints.

Personal Characteristics

• Able to take direction from management regarding additional tasks and duties.
• Previous supervisory experience including cashing up and banking.
• Self-motivated, with a positive, can do attitude.
• Ability to supervise, motivate, coach and work with a team.
• Strong interpersonal and communication skills.
• Willingness to approach and serve all customers.
• The drive to exceed monthly performance targets.
• Methodical approach to completing daily tasks – including stock SKU management.
• High levels of attention to detail.
• The ability to work both individually and as part of a diverse team.
• The commitment to work 16 hours per week and the flexibility to work any day (Monday – Sunday).

Salary/Pay: up to £13.91 per hour + non contractual, hourly sales commission.