Sales Account Manager

Basildon, Essex
Gardner Aerospace Operations UK Limited

We are looking for a Sales Account Manager to work in a busy manufacturing environment at our Basildon site.

Working hours: Monday to Thursday 8.00am to 5.00pm, Friday 8.00am to 1.00pm

Salary: £70000K

Benefits:

• Pension
• 25 Days Annual Holiday plus 8 statutory days
• BUPA Healthcare
• Long Service awards
• Death in Service

Sales Account Manager Mission: Manage the interface with Gardner Group s strategic customers to develop new activities and new prospects, and to manage contracts in their execution.

Purpose of role and accountabilities:

Customers:

• Be the point of contact for Gardner Group’s supply to its key account customers.
• Represent Gardner Aerospace at our customers, represent our customers at Gardner Aerospace.
• Be responsible for understanding market share in key accounts and developing plus achieving a sales and marketing plan and budget for these key accounts.
• Develop Gardner’s business portfolio with its customers in line with its strategy in particular Speedshop / Late definition activities
• Influence the industrial and technical choices within Gardner to better meet the expectations of our customers using market intelligence.
• Participate in customer reviews such as BR (Business Reviews), PRM (Programme Review Meetings)
• Seek out new opportunities to develop our Speedshop Business Unit

Tenders:

• Obtain new call for tenders in line with Gardner’s industrial and commercial strategy.
• Organize, instruct, and prepare responses to call for tenders in accordance with Gardner’s internal processes.
• Present to the customers the industrial, technical, and commercial part of the offers.
• Ensure the follow-up of offers, negotiate, provide the necessary answers to ensure award and closure of the contract and associated industrialisation.

Contract execution:

• Ensure that the conditions of existing contracts with the customers are respected.
• Identify all extra and non-contractual activities carried out internally by the operational teams to promote them to customers (modifications of definition, additional requests, delays penalizing our production lines, etc.).
• Participate in the establishment of sales budgets for Gardner sites and group sales forecasts.
• Actively support of new industrializations until the transfer to series by communicating with customers and helping the leading & the production sites.

Sales Account Manager Core skills/attributes needed:

Business skills required:

Full use of Office software: Word, Excel, Power point

To know:

• the aerospace industry (market, competition, etc.)
• aerostructure manufacturing techniques (machining soft/hard metals, fabrication, assemblies)
• the associated sales and negotiation techniques

Prospect new customers

Build responses to calls for tenders

Support in negotiating contracts including technical, financial and legal characteristics

Work to very short deadlines, be results oriented

Soft skills required:

An effective and convincing speaker

Respectful and empathetic

Autonomous, also able to work in a team and take initiative

Detail-oriented and able to analyse and present information in a clear and concise manner

Rigorous and conscientious

Mobile and flexible to travel for short periods (Full Driving licence required)

Various:

University degree preferred (Business or Engineering School)

Successful minimum experience of 3 years in a similar role and in the aerospace industry

Safety: work in line with all accredited company safety standards in order to provide a safe working environment for all

Delivery: keep manufacturing sites aware of customer perceptions

People: support organisational capability and influence cultural change by embracing diversity, inclusion, wellbeing and community