Sales Associate

Banham Patent Locks Ltd

Are you a driven individual with a desire to succeed, able to provide solutions, motivated by targets and a self-starter, looking to build a career within sales. Do you enjoy working as part of a team to reach and exceed targets without compromising on customer service and want to work for a market-leading company? If the answer is ‘Yes’, Banham are looking for Sales Associates to join the team.

Who are we?

Banham is a family-owned; family-run business that has been providing security solutions since 1926. We operate throughout the Southeast of England offering a comprehensive service on all aspects of physical and electronic security.? Most important, however, are the people who make up Banham. Our dedicated employees live and breathe collaboration; they inspire and learn from each other while upholding our five core values: Family, Pride, Trust, Leadership, and Making a Difference. Employees who began their Banham careers as trainees now head up our key departments, and we are proud to foster a working environment that encourages staff to stay with us for many years.

What can you bring to Banham?

You will be a self-starter with a desire to succeed. Able to communicate with people of all levels with excellent written and verbal skills.

You will have experience in customer service, be highly motivated and ambitious, with a high drive to learn and succeed, bringing with you the ability to learn new systems and technology with ease and be IT Literate.

Working as part of a team, you will work with surveyors to support them by securing new clients. Naturally, as a Sales Associate you will need to demonstrate a direct impact on increasing sales.

You can look to being rewarded with bonuses against your departmental and personal KPIs and targets.

This role is a great opportunity for someone looking to become a successful salesperson even if you haven’t had previous sales experience, just a desire to learn as full training will be provided. Here at Banham, you will have a unique opportunity to offer ideas and develop initiatives with your manager for driving revenues and closing sales.

This role follows a hybrid working model with two remote days.

Core responsibilities include but are not limited to:

• Building relationships with field Surveyors and the outbound sales team, understanding customer needs and reacting accordingly.
• Following up all open leads and enquiries and responding quickly and effectively to customers
• Taking large number of sales enquiry calls and managing open and new tickets via our customer service tool Zendesk
• Being a point of contact in the office for field Surveyors to assist in closing sales.
• Amending quotations and upselling (including upselling and selling contracts), as required
• Providing expert advice to customers, especially when upgrading and upselling their existing products
• Account and project management to encourage repeat business and ongoing relationships for future sales
• Booking in Survey requests and accurately managing the surveyor’s diaries

What will you get in return?

You will be entitled to a highly competitive salary and a great range of benefits including:

• An employee assistance program (EAP). EAP gives our employees access to a 24/7 free, confidential advice service for help with personal and professional problems, which could be affecting your home life or work life, health, and general well-being. This benefit also extends to your family (available from the first day of employment)
• Hybrid working for non-field associated roles (3 days working from the office, 2 days working from home)
• Personal Accident Insurance Scheme – Accidents at work and outside of work are both covered, including personal attacks and sport-related injuries
• Subsidised Private Medical Cover after 12 months of service
• Auto-enrolment into our pension scheme
• Annual season ticket loan & Banham interest-free loan
• Cycle to work & Tech scheme
• Training and development opportunities (including day releases for studies)
• Company equipment tailored to your role (laptop, mobile, additional screens, company van)
• Up to 50% off Banham products
• Quarterly Social Events including Summer Party and an Annual Christmas Event
• Employee recognition rewards and moments of magic prizes
• Recruitment referral bonus scheme earning up to £500 per successful referral (T&Cs apply)
• Enhanced Sick Pay for absence related to COVID-19
• Charity events throughout the year – Banham is proud to be working with The Royal Marsden Cancer Charity and sponsoring The Banham Marsden March since 2010 over £13 million has been raised to make a difference for patients across the UK and the world for The Royal Marsden.

If you share our values and have the drive and enthusiasm to help us fulfill our vision, of significant growth, we would love to hear from you. Please click APPLY now to register your interest.

Banham is an equal opportunities employer providing employment to its team members and applicants without regard for their sex, gender, race, national origin, religion, age, sexual orientation, disability, or any other category protected by law.

We welcome diversity and provide equal opportunities to applicants, based on experience, talent, and qualification for the job.