Senior Analyst, Business Planning & Agency Management

Ocean Network Express (Europe) Ltd

Job Purpose

Project management of Ocean Network Express (Europe) Owned & Third-Party Agency Network to ensure it is fit for purpose, including Agency Contract Management and inter-department problem solving under supervision.

Primary Job Responsibilities and Measurement

Agency Management:

• Procurement projects of new agents basis business expansion request
• Assist in projects for termination of existing agency / set up owned offices.
• Special focus on Africa Agency Management.
• To provide support to the Assistant Manager for various projects in all EUA countries

Managing third-party agents in Europe and Africa

To manage projects to achieve effective management of all Third-Party Agents by:

• Making sure that we measure Agency performance through statistics and updating the Third-Party Agent profiles
• Work closely with relevant Liner departments (EUA F&A / EUA Ops / EUA Marketing) to ensure performance statistics are accurate and reported in a timely fashion.
• Ensure Agency remuneration is in line with contracts and facilitate any disputes between the Agents and EUA F&A.
• Monitor Agent structure and ensure Agents are correctly resourced in line with Agents of a similar size and volume.
• Monitor total Agency costs and highlight any irregularities to relevant Liner stakeholders.
• Identify areas – and make relevant proposals – where cost improvements can be made within Agencies (reduction-value for money)
• Assist with Business Inspections to Third Party Agency with Internal Audit team under Manager when requested.

Managing Demurrage and Detention collection in Third Party Agents in Europe and Africa

To Project manage effective management of Demurrage and Detention collection:

• To assist and manage Demurrage and Detention projects in Third Party Agents
• Demurrage and Detention performance including collection ratio .
• Communicating with BPIT to deliver proper and necessary training for DMT module to Third Party Agents for assigned projects.
• Keeping communication with EUA SYM and EUA FA for assigned projects. Location: ?

Location

London

Skills, Qualifications and Expertise

• The job holder needs to have a wider understanding of the Container Liner shipping industry and ONEs internal arrangements and working practices in order to offer appropriate management solutions in all areas of the role (essential).
• A proven track record for delivering accurate, timely reports would be an advantage owing to the varied number of statistical reporting required (essential).
• Project Management.
• Excellent time management skills (essential).
• Good experience of shipping business more than 5 years(essential).
• Good knowledge of container trade and commercial practice in EUA region especially Africa (essential)
• Experience in contract management
• Experience in OPUS/ Cognos
• Ability to analyse data
• Ability to establish priorities, organised to meet deadlines under pressure
• Ability to work as part of a team
• Intermediate experience with Microsoft Excel and Word
• French speaking is desirable / English speaking essential.

Competencies

• Customer focus
• Communication
• Problem solving
• Planning & Organising
• Decision Making
• Innovation & Improvement
• Team work
• Performance Management

WHAT WE OFFER

• Paid annual leave of 25 days per annum plus UK bank and public holidays
• Membership of the Company’s Group Personal Pension Plan, into which the Company will contribute up to 10% of basic salary
• Performance Related Pay – a pay award and discretionary annual bonus linked directly to the performance
• Permanent Health Insurance
• Death in Service (x8 annual salary)
• Private Medical Cover (BUPA) after two years’ service
• Employee Assistance Programme, with free independent confidential support and virtual GP services
• An interest free annual travel season ticket loan
• Family leave policies enhanced above statutory
• Access to the UK’s Tax-Free Childcare scheme
• Enhanced company sick pay policy
• Medical health check after two years’ service
• Annual eye test and contribution towards glasses for VDU prescriptions
• Online employee discount platform