Senior Business Analyst NEW Croydon Posted today £ Competitive Croydon Head-Office Permanent co …

Croydon, London
inploi

Why Superdrug?

Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.
We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.

Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling.

Here’s the exciting bit a day includes

• The Senior Business Analyst will take functional design accountability for a suite of applications. Working with business stakeholders to understand their short, medium term and longer term business plans the Senior Business Analyst will work with technical specialists to design and scope projects that will meet the short, mid and long term needs of the business. The Senior Business Analyst will collaborate with the delivery managers to ensure that work is planned and delivered as expected. The SBA will manage a small number of BAs within the team coaching and guiding the team in BA best practices.

Key Responsibilities

-Build strong relationships with key business stakeholders and help translate business need statements into business requirements.
-Taking functional accountability over a business area and providing end-to-end design principles when landing transformation projects
-Manage the demand and new requests/ requirements into the team to complete high level assessments and work with the business to ensure that backlogs are refined and re-prioritised as needed
-Work with delivery teams to ensure that delivery teams understand the requirements and priorities accordingly.
-Help with roadmap planning for your relevant application area
-Responsible to drive best practice business analysis, learning from projects and driving continuous improvement with delivery, technical and test teams
-Line management of internal IT business analysts including responsibility for setting realistic performance targets and providing informal and formal feedback
-Manage the capacity and priorities of BA work across the team to ensure timely completion of impact assessments and BA deliverables for projects
-Perform the BA activities on critical transformation projects, elicitation, refinement of requirements (functional and non functional), process redesign, functional design, documentation and supporting in defect analysis/ management
-Ensure traceability from requirements through to test cases/ results
-Understand and articulate the commercial value / cost of change relationship to support recommendations and priority decisions
-Facilitate business alignment where required on cross functional projects
-Assist the business stakeholders in the definition of roll out plans, communication and training and user support plans to effectively land any IT change into the business
-Create and/or review user manuals, procedures, and any related user documentation
-Support any third party selection process by providing input regarding the business requirements
-Support the review of any third party contracts ensuring that the needs of the business are met
-Contribute to post-implementation reviews to incorporate learning into future project
-Occasionally undertake project management activities on small, discreet pieces of IT change work

Here’s what’s in it for you

• 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
• 2 staff discount codes for yourself and a family member or friend
• 30% discount on Superdrug Own Brand Products both in store and online
• Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station
• Company pension matching and bonus
• We offer Wagestream – a money management app that gives you access to a percentage of your pay as you earn it
• Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK
• We are part of A.S. Watson Group, the world’s largest international health and beauty retailer with over 15,700 stores in 25 markets!
• Unrivalled Learning and Development programmes
• Enhanced maternity/shared parental/adoptionleave, company sick pay and pregnancy loss and support

Come and be part of something special.

Hours: 37.5 9.00am – 5.30pm – Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.

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