Senior Information Services Manager – Poole – Up to £39,500

Poole, Dorset
Bond Williams

Senior Information Services Manager – Poole – Salary up to £39,500

Our client is seeking a Senior Information Services Manager to lead the management and development of IT systems and infrastructure. This role involves overseeing a skilled team, ensuring robust security and data protection, driving continuous service improvements, managing supplier relationships, and supporting digital projects. The successful candidate will ensure reliable, efficient IT operations across multiple sites, delivering innovative technology solutions while maintaining compliance with relevant standards and regulations.

Responsibilities:

• Lead the operation, maintenance, and development of ICT systems, ensuring performance, security, and reliability
• Manage and mentor the IT team, supporting training and workload management
• Oversee support services and helpdesk operations, ensuring timely issue resolution
• Develop and implement disaster recovery plans, security protocols, and data protection measures
• Maintain infrastructure including networks, devices, software, and licensing
• Drive continuous improvement through monitoring, feedback, and service targets
• Assess and introduce new technologies to support operational efficiency
• Develop and enforce ICT policies, procedures, and standards
• Manage supplier relationships and service contracts
• Coordinate asset management, including procurement, compliance, and lifecycle planning
• Support digital projects and organisational change initiatives
• Ensure compliance with data protection, health & safety, and security requirements

Experience & Skills required

• Significant experience in a comparable technical role
• Demonstrated leadership skills
• In-depth knowledge of Microsoft frameworks
• Strong background in networking infrastructure
• Advanced IT certifications such as CompTIA and CASP+
• Relevant networking qualifications
• Experience with JIRA Service Management
• ITIL Practitioner certification

Benefits

• Competitive salary up to £39,500
• Career progression opportunities
• Generous pension scheme

Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency