Senior Key Account Manager

Warwick, Warwickshire
Nicholas Associates

Position: Senior Key Account Manager

Location: Warwick

Salary: 60-65K + company car/car allowance + benefits

Nicholas Associates have an excellent opportunity for a Senior Key Account Manager, to be based in Warwick. Our client is Europe’s leading photo printing company. This is an exciting opportunity to manage & develop a well-known, market leading account.

You will be required to nurture & grow relationships with our client’s existing Key Accounts serving as the main point of contact, ensuring their needs are met & their expectations are exceeded. You will be responsible for leading & mentoring a team of 3 direct reports.

We are looking for an ‘ideas’ person, someone who is questioning & curious, a strategic thinker who can successfully mentor, coach & develop others. You will have previous experience of managing & developing large retail accounts.

Our client promotes a collaborative team culture, encouraging internal networking across all sites to establish & grow mutually beneficial relationships, through shared experience & knowledge.

Key Responsibilities:

• Develop & implement strategic account plans to maximise growth opportunities within existing Key Accounts.
• Build & maintain strong, collaborative relationships with key stakeholders within each Key Account.
• Understand the unique needs & challenges of each account & tailor solutions to meet their specific requirements.
• Act as a trusted advisor for the Photo category, providing insights & recommendations to help achieve our agreed business objectives.
• Collaborate closely with internal teams, including sales, marketing, finance & production, to ensure alignment & support for Key Account initiatives.
• Monitor individual Key Account performance versus plan & identify areas for improvement or expansion.
• Stay informed about industry trends, market developments, & competitor activities to identify new opportunities & potential threats.
• Prepare regular reports & updates for the Sales Director and the Management Team on account performance & strategic initiatives.
• Management of two Key Account Managers & the Sales Support Coordinator

General Duties:

• Have a good understanding of our client’s business operations, products & services, in order to prepare, plan & execute communications to existing Key Accounts.
• Attend events & exhibitions to network existing Key Account contacts.
• Reporting to stakeholders on Key Account progress.
• Negotiate contracts & pricing agreements with Key Accounts to drive revenue growth and profitability.
• Keep all stakeholders & departments informed & involved with existing Key Account initiatives.
• Continuously strive to enhance the overall customer experience & satisfaction.
• The Senior Key Account Manager is responsible for other such duties as specified by the Management team to enable the Company to fulfil its orders & obligations.
• Adherence to Company Rules & Regulations, including Health & Safety, as outlined in the Company Handbook & Health & Safety Manual.
• Maintaining the confidentiality of all knowledge & information appertaining to the Company, its customers & its employees.

You will have:

• Proven track record of successfully managing Key Accounts.
• Previous management experience.
• Experience of managing & developing large retail accounts (essential)
• Strong interpersonal skills for building trust-based relationships.
• Excellent verbal & written communication skills.
• Tenacious, self-motivated & driven for sales success.
• Positive attitude & initiative to exploit opportunities.
• Strategic & analytical thinking skills.
• Problem-solving skills with keen attention to detail.
• Proven negotiation skills.
• IT proficiency with Microsoft Office.

There will be occasional travel to Germany & other European locations.

Please note, our client is unable to support visa sponsorship.

About Us

We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we’re happy to discuss flexible working options.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group Privacy Notice.