Senior Procurement Manager – CSG UK

SKY
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“We are looking to grow our Business and Corporate Procurement team by bringing in a Senior Procurement Manager – CSG UK into our team in the UK. The role will report into the Head of Group CSG Procurement, within the Corporate & Business Procurement team.”

What you’ll do:

As a Senior Procurement Manager, you will leverage the depth and breadth of your industry expertise to establish and drive the strategic direction for all outsourced contact centre providers across the Sky UK.

The role will involve cross-functional partnerships across Europe, leveraging our global scale to drive optimal commercials, supplier partnerships, innovation, and establish deals that meet the long-term business strategy.

• Lead the delivery of large, complex agreements that form part of the UK CSG/Contact Centre landscape.
• Engage with Sky Group wider team to deliver the wider Sky Group/Comcast Group targets.
• Engage with senior stakeholders providing advice and engagement.
• Lead on negotiations with new and incumbent vendors
• Analyse 3rd party spend of unaddressed areas, identify saving opportunities, and develop sourcing strategies to address.
• Support development and implementation of structured stakeholder management and supplier relationship management ( , balanced scorecards, review mechanism)
• Work closely with Procurement and business colleagues across the wider Group, including teams in Italy, Germany, and the US
• Leverage a deep understanding of the factors, dynamics, and challenges across the category to structure, establish, and drive category strategies that leverage our global scale and skills across Sky. This experience will enable you to lead associated category initiatives (such as RFx), including understanding and communicating industry trends, selecting vendors and driving associated negotiations at the most senior level both internally and externally, and executing optimal contracts.
• Develop and manage an ecosystem of strategic suppliers to achieve optimal partnerships to drive and deliver tangible results.
• Mitigate risks associated with the current market and trends.
• Deliver defined savings targets and cost transformation programs across all spend categories under management, leveraging synergy opportunities across the wider organization with a vigorous approach towards TCO. Work closely and proactively with the business to identify new savings opportunities and efficiencies across managed spend. Drive standardized and centralized reporting ( pricing, volumes, spend, savings, contracts, quarterly business reviews, etc.), support relevant category initiatives and coordinate with key stakeholders to drive global contracting across Sky.

What you’ll bring:

• Industry Expert: The depth and breadth of expertise within the given category.
• Matrix Environment: The experience of building and leading a team in a matrix environment and developing and driving a team to success.
• Strategic Leadership: The ability to establish and drive the strategic direction for critical categories on a global basis, and to execute sub-initiatives under such higher-level strategy, and to lead various team members.
• Innovative Mindset: The natural inclination to evaluate and challenge business-as-usual practices with an open-minded, always learning, and proactive mindset, informed by a deep understanding of the factors and challenges across the software landscape.
• Relationship Management Skills: The ability to collaborate with others and build relationships across multiple business units across international geographies.
• Company-Minded: The lean-in and hands-on attitude of an owner, not a renter, with high standards for work performance, the commitment to always do the right thing, and the vision to maximize procurement’s contribution to the wider company’s goals and objectives.

Team overview:

Procurement

The Procurement team spans Comcast, NBCUniversal and Sky, proactively managing a trusted supplier network across the globe to protect our business and drive long-term value. We utilize expertise, scale, and a deep-rooted understanding of our business to navigate the global marketplace – balancing value, risk, and social responsibility to deliver for our clients, our suppliers, and the communities we serve. Our team accelerates transformation and innovation by bringing together the right people, products and services and create the technologies and experiences that our brands are known for. We create connections across Comcast, NBCUn