Senior Project Manager – Railcard Validation Service – 24m FTC

Rail Delivery Group

Senior Project Manager – Railcard Validation Service

Salary: Up to £70,000 per annum

Contract: FTC for 24 months

Location: London – Hybrid

Annual Leave: 30 Days + Excellent Benefits

Closing date: 03 November 2025

About RDG

Rail plays an ever more crucial role in Britain, with long term growth in customer and freight. The Rail Delivery Group brings together all passenger and freight operators with Network Rail and HS2, providing services and support to enable them to succeed by delivering better services for customers.

RDG exists to unify, challenge and change.

RDG’s values, known as ASPIRE, and are Accountability, Support, Partnership, Initiative, Respect and Excellence. Our values form an integral part of our recruitment, performance and recognition processes.

What is the purpose of this job?

Rail Delivery Group is looking for a Senior Project Manager on a fixed-term contract (FTC), with recent rail industry experience as well as an in-depth understanding of the current rail ticketing landscape and challenges. The successful candidate will be delivering the implementation of the Railcard Validation service.

We believe that the art of project management is about the balance between driving delivery and being an inspiring leader who forges strong working relationships. As a Senior Project Manager at RDG your role is to work across a range of teams and stakeholders to deliver multiple complex changes at a time. This will involve employing both project management tools and techniques and excellent people skills.

What can I expect to do in this job?

• This isn’t an exhaustive list; however, you can expect to be involved in the following:
• Planning what work needs to be done, when and who’s going to do it.
• Looking at the risks involved in a particular project and managing these risks.
• Motivating people involved in the project.
• Co-ordinating work done by different people, with responsibility for the work to be done to the agreed standard.
• Responsible for the project running on time and to budget.
• Dealing with changes to the project as and when necessary.
• Driving the project to deliver the expected outcomes and benefits; and
• Working to the RDG Project Delivery Framework and ensuring that other do too.

Who will my key contacts be?

• Other Project / Delivery Managers (within and external to RDG)
• Programme and Project Team Members
• Managers and Senior Managers
• Internal supporting functions (e.g. finance, procurement, legal, infosec, QA, etc.)
• Third Party Suppliers
• Train Operating Companies (TOCs) / member organisation representatives

What experience, skills and knowledge do I need?

We are looking for a Senior Project Manager who can demonstrate solid experience of delivering complex projects within the UK rail industry sector.

Specific skills and knowledge we are looking for include:

• Subject matter expertise in retail / digital ticketing / customer propositions.
• Experience of work on technology / software implementations.
• Managing project scope and changes.
• Preparing estimates and a detailed project plan for all phases of the project.
• Procuring adequate resources to achieve project objectives in planned timeframes.
• Managing project budgets and cost control experience.
• Managing risk, understanding the risk context and demonstrating a range of risk techniques.
• Experience in dealing with and managing external resource, including third party contracts and procurement.
• Managing ongoing quality control and participating in quality issue resolution.
• Managing all aspects of multiple related projects to ensure an overall programme is aligned to and directly supports the achievement of strategic objectives.
• Understanding interdependencies between technology, operations and business needs.
• Highly experienced in planning, reporting and stakeholder management; and
• Extensive understanding of project and programme management principles, methods and processes

Why Work for RDG?

We offer a highly competitive package, including:

• 75% off rail travel for personal and family use, plus international rail discounts.
• 30 Days annual leave (plus buy/sell options and additional leave for key life events)
• Season ticket loan for commuting costs.
• Enhanced family leave – 30 weeks full pay for maternity, adoption, surrogacy, and shared parental leave.
• Pension scheme – up to 11.58% employer contribution.
• Private medical insurance (AXA PPP) including mental health and specialist care.
• Discounted gym membership and access to wellbeing programmes.

Career Development & Progression

You’ll be part of a team driving innovation at a national scale, with the opportunity to influence long-term ticketing strategy. This role provides real ownership, the chance to work with leading edge technologies and partners, and visibility at senior levels across the rail industry. You’ll also gain wide exposure to transport and government stakeholders, opening up exciting development and progression opportunities within RDG.

Apply Now & Shape the Future of UK Rail

If you are interested in joining RDG and shaping the future of Rail, we’d love to hear from you!

Click Apply now to start your application and be part of a team that is leading digital innovation in the rail industry.

Please note that we are unable to consider applications from candidates who require visa sponsorship to work in the UK.