Service Advisor

Reading, Berkshire
Reed

I am currently recruiting for a Service Advisor for an award-winning multi-franchise Dealer group offering extensive coverage for customers throughout the M5, M4 and M42 corridors.

? Reading Truck, Berkshire

£26-30k per annum.

? Mon- Fri. hours,45 hours per week. 1 in 5 Saturdays.

Role:

• This role is about controlling and maximise service and repair bookings.
• Actively selling after sales services in a customer-orientated manner (i.e.: service contracts), ensuring the workshop is working to full capacity by effectively scheduling customer orders.
• Book vehicles into workshop and utilise the Rygor 1 day for defect and 5 day for service, lead time policy.
• Support the administration team with invoicing and dealing with retail sales, as required.
• Confirm customer payment terms/account.
• Customers to be offered an estimate for work booked using package pricing SPPS/ESS/ASRA.
• Produce a daily appointment diary and distribute to the Parts Supervisor, Workshop Manager/Controller and all Service Advisors.

Benefits:

• A day off for your Birthday.
• Manufacturer training and access to our in-house training hub.
• Branded uniform (front of house staff).
• Annual appraisals programme and progression opportunities.

If this role is of interest to you, please apply as soon as possible to arrange an initial conversation and to be put forward.