Service Assistant x 8

York, Yorkshire
National Trust
Summary

As a service assistant you’ll work across both admissions and the Hall at Beningbrough, working as part of a friendly team providing exceptional service to all our visitors. You’ll be a part of the Growing Support team, understanding the value of membership and supporting the National Trusts conservation needs through meaningful conservations with visitors.

Salary: £10.50 per hour

Contract/duration: Fixed term contract from 19th February until 3rd November

Hours/working pattern/hours: We are able to offer 8 roles, with varying hours over 37 weeks (March to October). All contracts are daytime hours and involve weekend working. All roles are 3/4 days per week, with rotas released two months in advance.

Recruitment timescales: we are interviewing for these roles on the 31st January, 1st and 2nd of February. with an ideal start date for successful candidates of the 19th of February.

Excitingly are developing our team here at Beningbrough Hall, Gallery and Gardens for our 2024 season and have other positions currently available. If you would like to be considered for other roles, please do apply.

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What it’s like to work here

Reporting to the Welcome and Service Assistant Manager, you’ll be part of a team of 15 working at Beningbrough Hall. You’ll work both in admissions, welcoming visitors to the property and in the hall itself, engaging with visitors about our exciting exhibitions & Beningbrough’s history. To learn more about where you could be working please click here.

Investing in you

We want you to learn, discover and develop your career. And we’ll do everything we can to offer you the training and support that you need to achieve your goals. We’ll work with you to plan your development in a way that’s right for your needs.

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What you’ll be doing

As a member of the Welcome team at Beningbrough you’ll help our visitors have the best day they can, and provide exceptional customer service. You’ll promote National trust membership and be passionate about the work we do. You’ll feel comfortable chatting with visitors about way they can show support, whether through donations, gift aid, membership or our bookshops. You’ll engage with visitors in the hall about Beningbrough’s history and our exciting exhibition program.

Who we’re looking for

• Customer focused with positive attitude

• A team player, but also can work on your own initiative

• Well organised and adaptable

• Willing to learn new skills.

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Tax free childcare scheme

• Rental deposit loan scheme

• Season ticket loan

• Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most locations

• Independent financial advice

Click here to find out more about the benefits we offer to support you.