Service Parts Manager

Brentwood, Essex
Newman Office Personnel

Service Parts Manager

FMCG industry experienced required.

The role is an exciting opportunity to join a growing company based in Brentwood for an experienced Service Parts Manager from a FMCG background.

In this position, the Service Parts Manager will oversee the entire parts department. This involves managing employees, checking inventory, and ordering new parts when necessary. You will also directly handle customer service when an issue needs extra support.

The day-to-day responsibilities will see you overseeing a team of customer support agents analysing trends and identifying areas for customer service and delivery improvements

Ensure all stock resources are where they need be and the right time

Negotiate supplier contracts and develop quality control processes

The successful candidate will be office based and with the occasional need to travel to the company’s distribution site

Service Manager

• Working alongside and dealing with customers/ clients
• Coordinating the Customer Support Team
• Managing the parts and stock department
• Assessing new samples are fit for purpose and compliance

The Person:

• Service Manager / Appliance Manager / Inventory Stock Manager
• Ideally have an engineering or technical background
• Knowledge of Refrigeration and/or Domestic appliances experience
• Leadership management experience

Due to the large number of responses, we receive it is not always possible to respond to every application. We will only contact those candidates short-listed for this role. If you have not heard from us within 7 days, please assume you have been unsuccessful on this occasion. If you wish to apply for further roles, please do so. We will retain your details on file and contact you should a suitable vacancy become available. Please be aware that by applying for this role you are agreeing to Newman Personnel representing your application and forwarding to our client if successful.