Specialist Pharmacy Technician Homecare and High Cost Drugs

Coffee Hall, Buckinghamshire
Milton Keynes University Hospital
Job overview
Specialist Pharmacy Technician Homecare and High Cost Drugs

Department Pharmacy

Band 6 £35,392 – £42,618 per annum

Hours: 37.5 hours per week, all MKUH roles will be considered for flexible working

Are you seeking an opportunity to work in a dynamic, supportive environment with a friendly and experienced team? Join us as a Specialist Pharmacy Technician in Homecare and take the next step in your career!

This position is ideal for a technician eager to develop or enhance their knowledge and gain valuable experience in homecare and biologics. Comprehensive training and support will empower you to provide high-quality care to our diverse patient population across specialties such as dermatology, rheumatology, gastroenterology, HIV, hepatology, neurology, and metabolic disorders.

In this role, you will respond to patient, clinic, and homecare queries, lead originator to biosimilar switch clinics, lead the lipid clinic service, and conduct initiation telephone clinics for patients starting on anti-cholesterol biologics. You will also collaborate with the wider pharmacy team and other healthcare professionals, ensuring a holistic approach to patient care.

You will be part of a busy but supportive homecare team where continuous professional development is encouraged.

For more information or to arrange a visit, please contact:

Aiza Mubashir (Principal Pharmacist – Homecare and Biologics)

Phone:

Email:

Interview date: To be confirmed.

Main duties of the job
To succeed in this role, you will need to be enthusiastic, have excellent communication skills, and demonstrate a commitment to developing services and providing the best patient-centered care.

The job role covers several aspects of the pharmacy service and will be split as follows:

• Supporting the Pharmacy Homecare Service – 60%
• Supporting the Pharmacy Business Manager and Principal Pharmacist for Homecare with High-Cost Drugs – 20%
• Providing a medicines management service to the wards – 20%
• To manage and develop the MKUH Pharmacy Homecare Service by providing a Specialist Technician service to the Pharmacy Homecare Team.
• To participate in the ward-based Medicines Management Service.
• To supervise the work of the Pharmacy Homecare Technicians and Homecare Clerk.

• To support the Continual Professional Development (CPD) of technical staff, contributing to the education and training initiatives of the Pharmacy and other health professionals in collaboration with the Pharmacy Education Technician.

Working for our organisation
You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At MKUH we appreciate our staff and reward them with an outstanding benefits package including:

• Free on-site parking
• Free tea and coffee
• Great flexible working opportunities
• Discounted gym membership
• Lease car scheme
• Generous annual leave and pension scheme
• On site nursery (chargeable)
• Extensive staff health and well-being programme

Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.

Detailed job description and main responsibilities

• To work with the Principal Pharmacist for Homecare to ensure that all Homecare.
• Services reflect the Royal Pharmaceutical Society’s Standards for Homecare Services.
• Works with the Pharmacy Business Manager and Homecare Clerk to ensure homecare medicines prices are kept up to date on the JAC Pharmacy system and reflect current regional and local contracts.
• Works with the Pharmacy Business Manager and Homecare Clerk to ensure the prompt payment of invoices and to resolve any invoicing queries with homecare companies.
• Responsible for training and supporting all grades of staff on homecare medicines management, including Pharmacy staff providing Homecare services in Pharmacy led outpatient clinics.
• Responsible for creating rotation booklets for Pharmacy Technicians.
• Undertakes research into homecare medicine management services, which may include the trial of novel methods of providing homecare medicines management, or services for medicines previously not managed through homecare.
• Ensures compliance with current homecare medicine management guidance and contributes nationally to the development of homecare medicines management guidance and policy.

Please refer to Job Description for further details

MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices. We promote an inclusive workforce and encourage applications from applicants from all backgrounds.

We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.

MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.

By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.

Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.

Person specification Qualifications and knowledge Essential criteria

• NVQ level 3 or in Pharmacy Services or equivalent
• Accredited Checking Technician
• Knowledge of pharmacy procedures to degree or equivalent level acquired though training
• Medicines Management qualification
• Current professional registration with the GPhC
• Commitment to CPD

Desirable criteria

• Supervisory or management qualification – CMI level 3 or equivalent
• Knowledge of Homecare Services in relation to Pharmacy
• Knowledge of High-Cost Drugs and commissioning
• NVQ (A1) assessor or equivalent
• NVQ internal verifier
• Recognised I.T qualification

Experience Essential criteria

• Significant post qualification experience with relevant hospital pharmacy experience
• Previous assessable experience of development and formulation of SOPs
• Previous evaluated experience of managing and supervising staff and workload on a day-to-day basis
• Demonstrated ability to counsel and give advice on medication to patients from varied social, cultural, and professional backgrounds.
• Maintains confidentiality.
• Experience of Medicines Management and working at ward level.

Desirable criteria

• Previous experience of working within the Homecare team.
• Previous experience of pre-screening prescriptions and reviewing blood results.
• Previous evaluated experience of recruitment and selection of staff.
• Relevant senior technician experience.
• Previous assessable experience of participation in audit.
• Experience of performance review.
• Close working with pharmacists and non-pharmacy healthcare staff.

Skills Essential criteria

• Proven organisational skills
• Conversant with Microsoft programs.
• Effective customer service skills including the ability to calm aggressive or upset patients and their relatives.
• Pharmacy computer system skills.
• Ability to maintain and improve quality standards.
• Ability to identify training needs of self and others.
• Ability to appraise staff and set performance objectives.
• Ability to work quickly and accurately under pressure and to agreed deadlines.
• Able to work independently and as part of a team.
• Able to manage change.
• Good problem-solving skills.
• Ability to cope with a large and varied workload.

Personal and people development Essential criteria

• Positive attitude
• Flexible and adaptable
• Dedicated, professional attitude.
• Polite and courteous
• Initiative and common sense
• Lateral thinker

Communication Essential criteria

• Good command of English communication skills, written and verbal
• Team building skills.

Specific requirements Essential criteria

• Able to perform the duties of the post with reasonable aids and adaptations