Supervisor

Spencer and James

Contracts Supervisor – Social Housing

We are seeking a skilled and organized Contract Supervisor to ensure a top quality service is provided to residents on a social housing reactive maintenance contract in London for a Leading Principle Contractor. You will oversee the responsive repairs function and ensure targets are consistently achieved by your team.

Key Responsibilities:

• Provide high-quality service by managing work schedules according to company procedures, standards, and Service Level Agreements (SLAs).
• Represent our business at client and resident performance meetings as requested by the Manager.
• Oversee the responsive repairs function to ensure consistent performance against targets.
• Manage material costs efficiently, ensuring all processes and procedures are followed correctly.
• Monitor work quality through inspections, inspection reports, key performance indicators analysis, and customer satisfaction surveys.
• Lead, manage, and develop your team, determining the optimal employment levels to meet service requirements.

Requirements:

• Previous experience in Responsive Maintenance as a Supervisor is essential
• Full UK driving licence.
• Strong communication skills.
• Excellent problem-solving abilities.
• Ability to multitask and work under tight deadlines.
• SSSTS

If you meet the requirements for this position and have previous experience in a similar role please apply with your most up to date CV and call Jack on (phone number removed)