Talent Operations Coordinator

HeliosX Group

Ready to revolutionize healthcare, making it faster and more accessible than ever before?

How we started:

Back in 2013, our founder Dwayne D’Souza saw an opportunity to give people faster and more convenient access to medications using technology. We’ve grown rapidly since our inception, without any external funding whatsoever – achieving profitability through innovation and a highly disciplined approach to growth.

Where we are now:

We’ve earned the trust of millions of people worldwide through our top-selling products and well-known brands: MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A lot of our success is down to having our own pharmacies, manufacturers and products – spearheaded by leading in-house medical teams, researchers and pharmacists. Between 2023 and 2024 our global revenue tripled; £60m to £180m (300% year-on-year growth). We’re looking to do the same in 2025; move into new territories, and further accelerate our growth journey. There’s never been a more exciting time to join HeliosX.

Where we’re going:

Over the next five years, you’ll support our goal to become a world-leading healthcare partner, deepening our customer relationships, expanding into new countries, and diversifying our product portfolio to treat more conditions. You’ll be part of helping more people access prescription treatments and, most importantly, making personalised care better, quicker and easier for everyone.

Come be a part of making our dream of easier and faster healthcare a reality!

About the Role

We are looking for a proactive and highly organised Talent Operations Coordinator to support our growing Talent team as we scale. This is a key role that sits at the heart of our hiring operations – ensuring a smooth, efficient, and engaging experience for candidates and hiring teams alike.

You’ll work closely with Talent Partners and People Team colleagues to schedule interviews, maintain recruitment systems, manage documentation, and support recruitment projects across the business. If you thrive in fast-paced environments, love getting stuck into the details, and enjoy improving processes from the ground up, this is a fantastic opportunity to make a real impact in a high-growth HealthTech company.

Key Responsibilities

Talent Coordination

• Coordinate and manage candidate interview scheduling
• Ensure an excellent candidate experience through prompt follow-up and communication throughout the candidate’s life cycle from initial contact to start date
• Maintain interviewer pool trackers, and monitor projects to increase interviewer capacity
• Assist Talent Partners with documentation of hiring kick-off, job creation, and job advertisement processes
• Work with Talent leaders to document recruitment processes, to ensure consistency across teams
• Partner with the People team to ensure that candidates are onboarded effectively
• Maintain the Talent technology stack and be hands on with systems configurations
• Own Confluence for knowledge sharing
• Maintain Google Drive and Docs
• Contract Management – administer documentation of contracts with vendors, suppliers, and contractors.

Systems & Reporting

• Assist in documentation in reporting and analytics, new hire document collection and employee referrals
• Maintain data integrity of the ATS
• Work with TPs to ensure compliance with best practice on the ATS
• Work with TPs to create and share monthly + quarterly reports to senior leadership and hiring managers, updating the business with all recruitment achievements and challenges

Talent Project Support

• Support on delivery of Talent Projects, and work with Talent Partners to ensure their timely and effective delivery
• Maintain project management board (i.e. Trello, Asana) to keep projects on track
• Create candidate packs to enhance candidate experience
• May assist with other projects as assigned

What You’ll Bring

• Proven experience in Talent Operations or Coordination within fast-paced startups or scale-ups.
• Skilled in scheduling, calendar management, and driving continuous process improvements.
• Strong ATS expertise (ideally Greenhouse) with solid knowledge of recruitment tools like LinkedIn, Trello, and Excel.
• Exceptionally organised, detail-oriented, and capable of managing multiple priorities simultaneously.
• Effective communicator with excellent interpersonal, written, and verbal skills.
• Comfortable navigating ambiguity, building processes from scratch, and working cross-functionally under pressure.
• Demonstrates integrity, a proactive “can-do” mindset, and an entrepreneurial, solutions-focused approach.

Why work with us?

At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of HR professionals, Talent specialists, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission – but we need more talented folks to join us, if we want to achieve our global ambitions!

Aside from working with our all-star team, here are the other benefits of coming on board:

• 25 Days Holiday (+ all the usual Bank Holidays)
• Private health insurance, along with extra dental and eye care cover
• Enhanced parental leave
• Cycle-to-work Scheme
• Electric Car Scheme
• Free Dermatica and MedExpress products every month, as well as family discounts
• Home office allowance
• Access to a Headspace subscription, discounted gym memberships, and a learning and development budget

Salary Banding

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