Team Manager

Bristol, Gloucestershire
BRC

Job Title: Team Manager
Role Type: Permanent
Salary: £35 38k DOE
Location: Bristol

About this organisation
They support people to overcome challenges, reach their goals, and make a real difference to their lives. They deliver community-based support to clients experiencing mental health and LD. Formed as a family run business, they had a vision to move away from traditional approaches of the time and towards ones that empowered individuals to take control of their own lives, offering choice around their future, and taking positive risks in the aim of growth.
Day to day Duties:

• As a Team Manager you will have 8 12 reportees at any given time, X3 Case Managers who in tern oversee a team of Recovery Navigators
• You’ll have the opportunity to lead a dedicated team in providing compassionate, empowering, and outcome-driven support.
• In this permanent position, you’ll be at the forefront of their mission to help our clients thrive within their communities.
• Lead on dual diagnosis, substance misuse working with individuals with complex mental ill health from a forensics pathway.
• Review all risk assessment and develop plans to mitigate risks
• End to end line management responsibilities of front-line staff (hiring, onboarding, training, supervisions)
• Liaise with and work alongside external partnership agencies, staff, service users and family members in an open and inclusive way
• Develop positive behavioural support strategies and positive risk management solutions to enable service users achieve their pathways to independence
• Ensure compliance and governance of Local Authority contracts
• Ensure that the department is actively focused upon delivering the highest standards of customer service and customer expectations, both internal and external.

What we are looking for:

• A minimum of one year within a management level role
• Will consider applicants at Deputy Management level if they can clearly demonstrate their transferable skills
• Expertise in developing and implementing risk assessment and mitigation strategies to ensure the safety and well-being of our clients
• Strong communication skills to liaise with various stakeholders and manage service user complaints effectively
• Passion for continuous improvement and a willingness to adapt to changes and business growth
• A social care qualification would be an advantage
• Strong IT skills
• Robust knowledge of Safeguarding protocols
• Proven experience of people management
• Relevant experience of working in mental health or another comparable field

Full UK driving licence is essential
To apply for this role, please apply through the website or call Phoebe or Olly on (phone number removed).