Transport Operations Manager

Hemel Hempstead, Hertfordshire
Booker Group

What’s in it for you

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
• Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
• Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates
• An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
• After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
• Retirement savings plan (pension) – save up to 5% and Booker will match your contribution.
• Life Assurance – You are covered for death in service life cover of up to three times annual pay
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
• A great holiday package

About the role

Reporting to the General Manager, you will be responsible for Managing the Transport Operations at a busy distribution centre. Responsible for a fleet of Class 1 and Class 2 vehicles, you will Lead a team of Managers, Drivers, Trainers and Administrative Colleagues. This is an exciting Leadership role, as the departmental head, you will be a key member of the sites senior management team.

You will be responsible for

• Operate & achieve the transport budget.
• Ensure legal Compliance to DVSA standards
• Experience of both internal and external audits
• Influence, direct and support your management team to work to performance criteria and undertake the right activities that positively influence cost within the department.
• Lead, motivate and develop the Transport team members through performance management to raise performance standards and achieve KPI’s for cost, service and people.
• Challenge under performance and recognise good performance in equal measure.
• Collate KPI figures weekly and produce period end reports and action plans.
• Ensure driver overtime and use of agency drivers and subcontractors are kept to a minimum.
• Repair and maintenance costs to be strictly monitored and controlled.
• Ensure Best Practice to minimise fuel usage and maximise KPL.
• Monitor and control absence.
• Maximise all forms of revenue.
• Ensure supplier collections are made as planned.
• Achieve on time delivery performance.
• Ensure effective communications both internally in Transport department, within the Distribution Centre and with Customers including Supply Chain and branches.
• Ensure management team is regularly appraised and developed via personal development plans.
• Develop transport department Culture into a “Great Place to Work” atmosphere with Colleague engagement and inclusion a key focus.
• Implement succession planning.
• Identify training needs and design/implement training plans.
• Ensure adherence to employment legislation and Company policy as required including; contracts of employment, discipline and grievance matters.
• Support the General Manager to manage the ER environment to protect the business.
• Build effective relationships with the site union representatives.

You will need

Technical Skills and Knowledge:

• Management experience within a unionised environment.
• Thorough knowledge of CPC accountabilities & the legislative requirements
• Experience of a customer service environment.
• Excellent PC and organisational skills.
• Methodical approach to figures and reporting.
• Understanding of people planning and scheduling processes.
• Knowledge of health safety and legislative requirements.
• Developing self and others.

Capabilities:

• Flexible with ability to work on own initiative.
• Innovative and change orientated/adaptable.
• Ability to work within a team environment.
• Numerate and Literate.
• Effective communicator at all levels with positive can do attitude.
• Excellent leadership skills with the ability to impact and influence.
• Decision-making and judgement.
• Well organised, able to plan and manage time effectively.
• Excellent influencing and communication skills.
• Coaching skills.
• Team player.
• Tenacious.
• ‘Can Do’ approach to work.

Qualifications/Knowledge/Experience

• CPC qualified.
• Minimum of 3 years senior manager experience in a best practice transport environment.

About The Company

Booker is the UK’s leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.

Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.

We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.

We’re proud that Booker is a Disability Confident Committed employer and we’re committed to providing a fully inclusive and accessible recruitment process.