Waste Client Manager

Carbon 60

Waste Client Manager
Bristol
Monday – Friday (37 Hours)
27.89 p/h

Running until July 31st 2025

To act as the Client Officer with the Councils wholly owned waste collection and disposal service provider, Bristol Waste Company delivering the 30m Integrated Waste Management contract and lead on the stakeholder relations and oversight of 14m West of England contracts.
Providing technical input/project management support to assist the Council in achieving the aims set out in the Waste and Resources Strategy. Develop and procure new services or service solutions that reflect government legislation. Including the development of reuse and recycling as the city embraces new legislation.

Responsibilities

• To be responsible for undertaking client & contract management with the Councils Integrated Waste Disposal and Collection company, and other waste related contractors using technical knowledge.
• To prepare specification and contract particulars for all service provision and develop performance management systems for the continuous monitoring of all contracts, providing regular feedback to the Service Director regarding contract performance.
• To collate process and interpret waste statistics on all areas of the city’s waste management system to prepare statistics for the calculation, submission to the Audit Commission, and Defra and to ensure data is prepared in appropriate ways to comply with the Waste and Emissions Trading Act as required by statute.
• To manage the Health and Safety performance of the Waste Service as required of a contracting authority by the Health and Safety Executive.
• To work in partnership with colleagues across teams in Bristol to ensure a joined-up approach to waste management and cleansing to meet customer’s needs.
• To work in partnership with other external stakeholders inside and outside the city, including officers from adjoining local authorities, DEFRA and other bodies of national or regional significance.

Requirements

• Qualified to graduate and/or full Professional level, or equivalent experience through Accredited Prior Learning.
• Detailed knowledge of waste management and cleansing methods.
• Experience of developing performance monitoring tools and drafting service level agreements, performing contract management, performance management and benchmarking to drive service improvement & development a more robust contract.
• A proven track record of experience, at a senior professional and/or managerial level, of successfully carrying out:

• the management of change and performance improvement
• a service delivery role
• the controlling and monitoring of complex budgets

Carbon60, Lorien & SRG – The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.