Winter Services Contract Manager

Middlewich, Cheshire
UK Landscapes Ltd
Winter Services Contracts Manager

Highly competitive package to include life assurance, employee assistance programme etc

UK Landscapes provides a full range of highly professional services for the commercial sector including grounds maintenance, winter services, landscaping and arboriculture works. With over excess of 30 years’ experience, UK Landscapes delivers a high-quality service with the Client Service function providing operational visibility to both the company and its clients.

The company holds ISO9001, 14001 and 45001 accreditations

We are looking to appoint a full-time Winter Services Contracts Manager to provide support to a busy Client Services function responsible for the key account management for winter services.

Responsibilities

Develop trust relationships with a portfolio of clients to ensure a high level of service is provided.
Ensure our services are delivered to customers in a timely manner
Serve as the link of communication between key customers and external supply chain
Resolve any issues and problems faced by customers and deal with complaints
Providing financial information and reports to assist reporting into the finance function
Elements of pricing and negotiation, working with suppliers and our Business Development Team.
Contract management and system amendments on our in-house bespoke system SiteOps
Data analysis and internal and external reporting
Ensure that all work activities are in accordance with Company Health and Safety policy, procedures, and culture.
Key holder, fire warden and first aider as required.

Requirements and skills

Experience in sales and providing solutions based on customer needs
Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
Excellent organizational skills
Ability in problem-solving and negotiation
Microsoft proficient including excel
Ability to self- motivate and work within a team

Job Types: Full-time, Permanent

Salary: £30,000 to £32,500 with additional performance bonus scheme

Benefits:

Holiday loyalty scheme (yearly day rise from year 2 of service up to a maximum of 5 additional days)
Life insurance
On-site parking
Hybrid Working
Perks at work
Avensure direct GP access
Free Eye Tests and glasses contributions

Schedule:

Monday to Friday

Ability to commute/relocate:

Middlewich, CW10 9LT: reliably commute or plan to relocate before starting work (required)

Education:

GCSE or equivalent (required)
A Levels or equivalent (preferred)

Experience:

Intermediate to advance Microsoft Office Skills
Administration experience: 2 years (required)
Account Management: 2 years (preferred)
Driving licence (Preferred)

Work Location: Hybrid (10 days required in office each month)

Bonus scheme

5% of Annual salary, performance related bonus

Winter service targeted bonus available

Job Types: Full-time, Permanent

Pay: £30,000.00-£32,500.00 per year

Benefits:
Company pension
Flexitime
On-site parking
Work from home

Work Location: Hybrid remote in Middlewich CW10 9LT

Reference ID: Winter Services Contracts Manager
Expected start date: 01/09/2025